Common Issues Customers Ask About
Especially if this is your first time working on your garage door, you might have a question. These are some of the most common we get:
Can I really repair my own garage door?
There are many parts of your garage door system you can repair on your own, though it does depend a bit upon what the issue is. For instance, garage door torsion springs are something you can tackle on your own if you're handy. We've put together some articles to walk you through common issues and how to address them.
How fast is shipping?
Most products we carry will ship the same day if you order before 11 AM EST Monday-Friday. Otherwise, they will ship the next business day.
Actual shipping times and delivery date vary based upon your location and the shipping method you select. If you're in a rush, FedEx priority overnight shipping is available in many areas. Standard shipping times to the continental US are 1-5 business days.
Customers are able to select a shipping method at checkout and will be provided with a code to track their items.
Do you have replacement parts for specific brands?
We stock replacement hardware, electronics, and accessories for manufacturers like Genie, Liftmaster, Linear (registered trademarks), and others.
Where can I buy garage door parts near me?
People are usually asking this for one of two reasons. First, they want to get their hands on the parts they need to fix their garage door right away. If you drive to a local retailer and buy garage door parts, that's obviously going to be the fastest way to get them.
But, as I noted above, you aren't always going to find quality parts at your local big box store and availability is limited in terms of what you can find. A broken garage door is an inconvenience, but not usually an emergency. If you can wait a little longer you can save yourself a trip to the store and end up with better parts.
A second reason you might be asking this is that it just didn't occur to you that you can buy things like torsion springs online. Good news; we have what you need for your garage door in our online store, at reasonable prices, ready for delivery.
What are garage door torsion springs?
Your garage door will have one of two types of springs: extension or torsion. Extension springs are a traditional-looking spring that stretches (extends) along each upper horizontal track as the door closes. Garage door torsion springs are tightly-wound coils that are installed above and parallel to the garage door.
Modern garage door systems often use torsion springs because they more reliable, require less maintenance, and are more powerful. You can read more about the differences between the two types of springs in this post.