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Residential Top Bracket
Adjustable top roller carrier will fit most residential and light commercial garage doors. 3 1/2″ Long x 2 1/2″ Wide
– September 27, 2012
I believe this is the first time I find myself writing a review….
Kyle from the DIY store went the extra mile and spared me from paying additional $47 in 2nd day FedEx shipment once he realized that my urgent order was certainly not going to be any faster using FedEx, instead of USPS.
He switched me to USPS Priority mail, called to let me know, and managed to ship early enough on a Thursday AM so that I would get the parts on Saturday, in time to make the repairs over the weekend, without waiting for the following one and staying with a disabled garage door for another week. My credit card was also promptly refunded of the shipment cost difference.
On Monday I called Kyle and gave him my kudos for his outstanding customer service and for so patiently answering all my novice questions when I placed the order with DIY.
Andre P Gourd
– April 6, 2013
Aftre changing the rollers purchased previously at DIY, my 38+ year garage door had a mounting bracket holding the rollers broken. Could not find one similar from the website or anywhere else. Called DIY and sent picture of the broken part. DIY immediately called ma back and instructed me on how this part would fit my door, being adjustable. Got it in 2 days, fit perfectly and at a very competitive price.
Good service, quick shipping and good price.
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