garage door opener remote not working

Why Your Garage Door Remote Isn’t Working (and How to Fix It!)

After a long day at work, you pull up to your driveway, you press your garage door remote, but it doesn’t open. Pretty frustrating, right? Sometimes you manage to get your car inside the garage, but the garage door doesn’t close no matter how hard you press the button. 

If you’ve ever experienced one of the two, you might be wondering why is your garage door opener remote not working. With about 63% of US homes having a garage, trust us, you’re not alone with garage door issues. But what could be the reason?

Keep reading as we highlight a few reasons why your garage door remote isn’t working.

The Remote Batteries Are Dead

It seems like a no-brainer, but sometimes people overlook the obvious. If your garage door remote isn’t working, maybe the batteries are dead. All you have to do is get some new batteries, and voila! the remote works like a charm.

The batteries on your garage door remote last about two years before you need to replace them. To confirm whether the batteries are the issue, use the wall-mounted control panel and see if it works. If it does, then there’s a good chance the batteries are just out of juice.

The Remote Requires Reprograming

Before you call the garage door technician, maybe try to reprogram the garage door first. Consistent use of your garage door remote may disrupt the signal between the opener and remote.  However, you can get the signal going again in less than a minute.

First, you’ll need to find the opener’s “learn” button. You’ll find it above the antennae on the motorhead or under a light cover. It’s mostly green, red, orange or yellow, and sometimes even purple.

Once you find the learner’s button, press it, then press the button on the remote for around three seconds until the lights on your opener blink. To check whether the reprogramming was successful, try opening or closing your garage door. If it opens or closes, you’re good to go; if it doesn’t, then the problem is elsewhere.

The GFI Is Blown

Another reason why your garage door remote isn’t working maybe a blown GFI or Ground Fault Interruptor. The GFI is an electrical fixture designed to keep certain electrical hazards at bay. For instance, if you’re using a hairdryer, the GFI forces you to press the reset button so you don’t blow a fuse.

For garage doors, when the GFI blows, the garage door stops working completely, but for some models, it will now use the backup battery. Just like in hairdryers, you can fix the GFI issue by pressing the reset button on your garage door’s wall outlet.  You can find this button in the garage, laundry, or bathroom.

If you do the above and it still doesn’t work, maybe it’s time to call a garage door repair professional. However, before you do so, you might want to have a look at your lock button.

Lock Button Engaged

Another not-so-obvious reason why your garage door isn’t working is that you have the lock button engaged. You can find the lock button on your garage door’s wall-mounted control panel. When engaged, the lock panel prevents the garage door remote from opening the garage door.

You may have hit the lock button engaged accidentally while cleaning the garage or maintaining your garage door. If this is the case, all you have to do to disengage the lock button is press it again. After that, try opening the garage door using the remote and see if it works.

Disrupted Remote Signal

Your garage door won’t open if something disrupts the signal between the garage door remote and the opener transmitter.  There are three common reasons for this signal disruption, and they are:

Range: If you’re too far away from the transmitter, it won’t be able to pick up signals from the remote. Try moving closer to the garage door and see if it works.

Debris build-up:  When debris builds up around the antennae, it blocks the signal from reaching it. Clean any debris around the antennae to ensure the signal from the remote reaches the antennae.

Broken antennae: Check whether the antennae on the opener transmitter is broken. If it does, you need to replace it for your garage door remote to work as it should. Also, make sure the opener transmitter points towards the door so it can receive the signal.

Make sure you take extra care not to break your antennae. In case you do, contact a garage door technician to make arrangements for repairs or a garage door opener replacement. However, it’s a good idea to look for garage door opener replacement parts first before making the call.

Wiring Issues

Wiring issues are a tad more complex, and you’ll need professional help unless you’re an electrician. If neither your garage door remote nor the panel opens or closes your garage door, the problem might be the wiring.  Wiring issues may affect the opener’s receiver board or control board.

If you have problems with the wiring, you can solve them by:

  • Disconnecting the wires from the motor after unplugging the opener
  • Reconnecting the opener and reprogramming your remote
  • Unplugging the opener again, then connecting back the two wires to the motor
  • Disconnecting the wires on the wall-mounted control
  • Testing the functionality of the garage door with the remote

If that doesn’t work, you better arrange for a technician to sort out the issue. Handling wires and electricity on your own is very dangerous.

Garage Door Opener Remote Not Working: Solved

The information above should prove useful if you’ve been wondering why is your garage door opener remote not working. You can address most of the functionality issues on your own in no more than five minutes. However, it’s best to leave the complex stuff to the pros.

Sometimes, fixing your garage door remote or garage door might require one or two high-quality garage door replacement parts. If that’s what you’re looking for, talk to us today, and we’ll help you have the best garage door opener ever.

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